Shipping Policy

1. Free Shipping

We offer free shipping on all orders throughout Georgia. No minimum order value required.

2. Delivery Areas

We deliver to all regions and cities throughout Georgia, including Tbilisi, Batumi, Kutaisi, and surrounding areas.

For remote areas, delivery may take longer and additional fees may apply. Contact us for specific delivery information.

3. Processing Time

Orders are typically processed within 1-2 business days after payment confirmation.

Orders placed on weekends or holidays will be processed on the next business day.

4. Delivery Times

Standard delivery times are as follows:

• Tbilisi: 1-2 business days
• Major cities (Batumi, Kutaisi): 2-3 business days
• Other regions: 3-5 business days

Actual delivery times may vary based on weather conditions, traffic, and other factors beyond our control.

5. Order Tracking

You will receive a tracking number via email once your order ships. Use this number to track your package online.

Tracking updates are provided by our shipping partners and may take up to 24 hours to appear.

6. Delivery Instructions

Please provide specific delivery instructions when placing your order, such as building access codes or preferred delivery times.

7. Failed Deliveries

We will make up to 3 delivery attempts. If delivery is unsuccessful, your package will be returned to our warehouse.

You may arrange to pick up your package from our warehouse or a designated pickup location.

8. Special Delivery Options

We offer special delivery arrangements for business customers and bulk orders. Contact us for custom delivery solutions.

Express delivery options are available for urgent orders at an additional cost.

9. International Shipping

International shipping is available to select countries. Please contact us for shipping rates and delivery times.

International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

10. Contact Information

For shipping questions or to arrange special delivery options: